All Episodes
Overcoming Imposter Syndrome as a New Operator with Ping Del Giudice
We’ve all at some point heard about or felt some flavor of imposter syndrome - that feeling where you are quite certain you don’t belong and you’re moments away from e...
The Walls and Stalls of Growth with Revenue.io's Alastair Woolcock
As much as we want it to be, growth inside of companies isn't a straight line. And while I don’t think people are oblivious to that fact, we’re all still a little surp...
Separating Practices from Best Practices with Insight Partners' Jeremey Donovan
Our guests' experiences, and their stories, are great. But for operators, we should know that numbers – proven approaches that yield tangible, measurable results – tha...
Why Operators are Attracted to Pain with 1Password's Navin Persaud
If you’re an operator, you can’t deny that you get some sick satisfaction out of untangling a ball of impossibly tangled lights.There’s something about being handed a ...
What it Really Takes to Run Slack's PLG Motion with Namrata Ram
Product-Led Growth, or PLG, is about as buzzword-y a buzzword as you can find right now.But what does it take to actually run a real PLG motion at scale? For the answe...
How to Adjust Annual Planning During Economic Uncertainty with Unqork's Heidi Thompson
In a typical annual planning exercise, so much work goes into preparing your team and your company for the upcoming fiscal year. But this year, there’s a new added wri...
The Journey from Operator to Advisor with Forethought's Jeff Ignacio
Our guest this week has a day job, but in this episode, we’re not actually talking about that day job. We’re going deep on something else: advising. Our guest, and the...
LIVE From Revenue Excellence Summit: RevOps in Rapidly Scaling Sales Orgs
Typically, we bring just one incredible operator for us to learn from on this podcast, but this week, we've got 4.I recently hosted a RevOps panel at Modern Sales Pros...
The Future of Hyperautomation with Truly CEO Erol Toker
Everyone strives for benchmarks, but at what point do benchmarks stop being aspirational and instead just become handcuffs?The people who question limiting beliefs and...
#throwback The Intersection of Sales Operations and Sales Enablement with Spekit CEO Melanie Fellay
The intersection of Sales Operations and Sales Enablement is a fascinating place. It’s where process, performance, systems, and analysis all converge. And in recent ye...
The True ROI of Digital Adoption with WalkMe's Maor Ezer
There is plenty of content out there about optimizing the customer journey or designing ideal user experiences. But for Operations teams, we have to not only consider ...
How Hypergrowth Companies "Run Revenue" with Clari's Kyle Coleman
Revenue teams, and specifically Revenue Operations teams, are responsible for a lot.We recently talked to someone, though, who has a really smart and refreshing approa...
The Hidden Ripple Effects of Personnel Changes with Reprise's Phoebe Farber
When someone new is hired at your hypergrowth company, territories are not magically assigned, commission plans are not automatically shipped. There are Operators behi...
The Genesis of Drift’s Sales Lab with Kyle Bastien
If you look around your company today, it probably wouldn’t be hard to find people who had an idea or an opinion about how to make your sales process better. Everyone ...
Learning a New Industry from Scratch with Brightflag's Rebecca Silverstein
Operators are constant learners. We seek out new things, we aim to understand the "why" behind what’s happening around us. So what does it look like for an Operator to...
How to Design and Build a Community with The Lola's Eileen Lee
Ten years ago, I joined a newly-formed Fellowship program called Venture for America, a non-profit that takes recent grads and trains them as entrepreneurs to work at ...
How CEOs are Reacting to the New Market Environment with BoostUp CEO Sharad Verma
Turn on the news, read a financial advice column, or just click refresh on LinkedIn and you’ll be bombarded with stories of layoffs, venture capital investments drying...
#throwback The 8 Pillars Of Being A Second In Command (aka The COO) With Cameron Herold
When we first started this show, there was one podcast out there about Operations that people told us we should check out. That podcast is called “Second in Command."T...
The Lifecycle of an Operations Hire with SmartBear's Anu Krishnakumar
Everyone wants to say that they have a Revenue Operations team these days. Companies that didn’t have the function in recent years are suddenly scrambling to get on bo...
Designing the Modern SDR Organization with Workiva's Melissa Raber
Let’s face it: prospecting is really really hard. In 2022, there is more information than ever before at our fingertips to help us prospect, but there’s also more info...
Make Operations Your Startup’s Incubator with LeagueSide’s Zubin Teherani
We can get caught up sometimes in what the most ideal and advanced versions of an Operations team can look like.It can be easy to forget the early days of start-ups wh...
Shifting the Finish Line of Sales Enablement with Stripe's Marcela Piñeros
How each of us learns is a pretty fascinating thing, isn't it? How we retain information, or more frequently, how we don’t retain it.Our guest on this episode, Marcela...
#throwback The Art & Science of Snowflake’s Sales Capacity Planning with Rachel Haley
This week, we're throwing it back to the most popular episode of Operations ever.It's hard to take what looks like a perfect plan on paper and translate that to real l...
The 3 Common Traits of the Most Successful Operators
For our 75th episode, we wanted to focus on you, the Operators. What makes you tick? What are the characteristics we see in each other? What do we aspire to be?On toda...
Why Venture Capital Needs Operators with Operator Collective’s Mallun Yen
There’s an “aha” moment when you’re teaching someone something. You become more clear in your own point of view and you realize how much you know about that particular...
How To Increase Bookings Through Strategic Account Management With Bain's Greg Callahan
What if someone told you they could increase your company’s bookings by 20 - 40%? Not a bad hook, right?The strategy to support that hook comes from this week’s guest,...
The Anatomy of Creating a Category with Former Gainsight COO Allison Pickens
What does it mean to create category? A lot of companies say they are creating their own category, so we wanted to talk to someone who is an expert in it.That expert i...
#throwback Imperfection is Commitment’s Secret Weapon with Karen Borchert
It’s that time of year when everyone is taking stock of what they accomplished (and didn't accomplish) last year, so we decided to bring back one of our earlier episod...